When a shipper that you work with uses Emerge, you can find their contact information by clicking on the NETWORK SHIPPERS tab on the left side of the screen. Reach out to your Network Shippers with questions about loads they have posted or to update your contact information directly with them.
You are also able to reach out to them directly by clicking the chat icon on the lower left side of he screen.
A list of your contacts will then pop up on the right side of the screen. Click on the contact you want to reach out to.
A chat box will appear where you can type a message to that contact. They will be notified by email that you have sent them a message, and they will be able to respond to you in that chat box.